Technology

How to buy a television: the four specifications that decide what you see, and the one the shop will not mention

Resolution is the number on the sticker and the least important thing about the picture. Brightness, contrast and software lifetime decide what you get — and the set is watching you back.

How to buy a television: the four specifications that decide what you see, and the one the shop will not mention

For most of television's life, watching meant being in front of the set at a fixed time. The nine o'clock drama was at nine; miss it and it was gone. Streaming ended that, and in doing so it turned the television from an appliance into a computer with a screen attached — which means buying one now involves specifications that did not exist a decade ago, and sales staff who will steer you to the wrong ones.

Here is what actually decides what you see.

1. Resolution is the least important number on the box

4K is four times the pixels of Full HD, and on a sticker that sounds decisive. In a living room it usually is not. Whether you can resolve the extra detail depends on screen size and how far away you sit: on a 43-inch set viewed from three metres, most people cannot reliably tell 4K from 1080p. 8K on a domestic screen is, for now, a number rather than a visible improvement — and almost nothing is produced in it.

What you can see at any distance is contrast and brightness, which is why the next two items matter more than this one.

2. HDR, and the trap inside it

High dynamic range widens the gap between the darkest and brightest parts of an image, so a sunlit window looks bright and the shadow beside it stays detailed. It changes every frame, which resolution does not.

The trap is that "HDR support" on a box means the set accepts an HDR signal. It does not mean it can display one. Showing HDR requires real brightness, measured in nits, and a cheap panel accepting an HDR stream and then rendering it dim and grey is extremely common. Peak brightness is the specification that decides, and it is the one least likely to be printed on the shelf label — look it up by model number before buying.

Formats, briefly: HDR10 is the baseline and uses one set of instructions for a whole film. Dolby Vision and HDR10+ adjust scene by scene and look better on sets that can exploit them. Dolby Vision is the more widely supported of the two in streaming catalogues.

3. How the panel makes black

This is the single biggest difference between two sets at the same price, and it is almost never explained.

An LCD panel does not make its own light; a backlight shines through it. Black is therefore grey, because the backlight is still on. How grey depends on dimming: edge-lit sets light the panel from the sides and dim in crude bands; full-array local dimming puts the lights behind the panel in zones that switch off independently, and more zones means blacks that are closer to black; mini-LED is the same idea with far smaller, far more numerous zones.

OLED panels have no backlight — each pixel emits its own light and switches off completely, so black is black. The trade is lower peak brightness in a sunlit room and a long-term risk of permanent image retention from static elements such as a channel logo.

A well-implemented full-array LCD in a bright room often beats an OLED; an OLED in a dark room beats almost anything. The question to ask a shop is not "is it 4K" but "how many dimming zones", and the answer tells you a great deal about the price.

4. Refresh rate, and the numbers that are not refresh rate

A panel refreshes 60 or 120 times a second. 120Hz matters for sport and for gaming and is largely invisible in a drama. Manufacturers also advertise invented figures — "motion rate 240", "PMR 1200" and similar — which combine the real refresh rate with processing and mean nothing comparable between brands. Find the native panel refresh rate; ignore the rest.

If a games console is involved, you want HDMI 2.1 on at least one port, which carries 4K at 120Hz along with variable refresh rate and auto low-latency mode. For a soundbar you want one port marked eARC. Count the ports: three is tight once a set-top box, a console and a soundbar are connected.

5. The specification nobody prints: how long the software lives

A television is now a subscription to a software platform with a panel attached. The panel will outlast the software by years.

When the manufacturer stops updating the operating system, apps begin to fail one at a time — a streaming service changes its DRM requirements, the old app is no longer updated for that platform, and a perfectly good screen loses a service it had on the day it was bought. Ask how long the maker supports the platform, and treat vague answers as a no.

There is a straightforward defence, and it is the most useful advice in this article: buy the panel for the panel, and plan to replace the brain. An external streaming stick costs a fraction of a television, and when its apps age you replace the stick rather than the set. It also lets you ignore the smart-hub quality entirely and choose on picture alone.

6. The set is watching you

Most smart televisions run automatic content recognition: the set samples what is on screen, fingerprints it, and reports what you are watching — including, on many models, content arriving through the HDMI ports, which means a DVD player or a console and not only the built-in apps. The data funds the low price of the hardware.

This is not speculative. In 2017 the US Federal Trade Commission settled with a major television manufacturer over collecting viewing data from millions of sets without meaningful consent.

It can usually be switched off, and the setting is usually buried and not called "tracking". Look under privacy or terms for something like Viewing Information Services, Live Plus, or similar, and decline it. Picture quality is unaffected; recommendations get worse, which is a trade most people will take.

The short version

Check peak brightness and dimming zones before resolution. Get HDMI 2.1 if you game and eARC if you want a soundbar. Assume the software dies before the panel and budget for a streaming stick. Turn off content recognition on the first evening. And confirm the apps you actually use — including local services, which global brands do not always carry — are present in that model's store rather than in the brochure.

Source: Display industry specifications, HDMI Forum, US Federal Trade Commission, manufacturer support policies

Written by

Mahbub Rabbani

Mahbub Rabbani covers consumer technology for Tech BD — phones, apps, operating systems and the platforms most of the country uses daily. He writes the site’s how-to guides, and tends to judge a product by what it costs to live with rather than what it costs to buy.