Technology

WhatsApp will tell parents when a teenager joins or leaves a group — but will not show them the messages

Parents get notifications and a say over privacy settings. Messages and calls stay end-to-end encrypted and private. One analyst calls the fact that the controls are optional an obvious weakness.

WhatsApp will tell parents when a teenager joins or leaves a group — but will not show them the messages

WhatsApp is introducing new parental controls for teenagers, as technology companies continue to come under pressure to provide more age-appropriate experiences for children.

What the controls do

The messaging app's tools give parents a range of options — among them being told when their child joins or leaves a group, and deciding the privacy settings on the account.

WhatsApp was explicit in a blog post that parents would not be given the power to see the messages their teenager is sending and receiving. Those, along with calls, stay private and protected by end-to-end encryption.

The controls are also optional, which social media analyst Matt Navarra called an "obvious weakness".

What it means in Bangladesh

WhatsApp matters more here than in most of the countries where these decisions are made. It is the default messaging layer for Bangladeshi families, for school groups, for small businesses taking orders, and for the migrant worker calling home from the Gulf.

The design choice is the interesting part, and WhatsApp got the harder half right. Refusing to let parents read the messages is correct, and not primarily for the teenager's sake. A monitoring capability built into the app does not stay with parents: it becomes a feature that an abusive partner uses, that an employer demands, and that a government eventually asks for. The companies that built reading into parental controls created a surveillance tool and called it safety.

Notification without content is the right shape. A parent learning that a 14-year-old has joined a group with strangers in it has the information they need to have a conversation, without the app teaching the family that privacy is conditional.

Navarra's criticism is fair but incomplete. Optional controls are weak, yes — the parents who enable them are the ones already paying attention. But the alternative, controls enabled by default on any account the platform guesses is a minor, requires the platform to decide who is a child. In Bangladesh, where a great many teenagers use an account registered to a parent's or sibling's number, that guess would be wrong constantly and in both directions.

The practical note for Bangladeshi families: the setting worth changing today is not this one. It is who can add you to groups, which defaults to everyone, and is how most unwanted contact actually begins here.

Source: BBC

Written by

Rakin M

Rakin M writes Tech BD’s security and privacy coverage — breaches, scams, surveillance and account safety. He is more interested in the step a reader can take this evening than in the name of the vulnerability, and says so in most of what he writes.