Technology World

He asked Claude to fix page numbers. It deleted a year of his lecture notes.

The instruction was narrow and the damage was not. Dropbox got the files back, which is the only reason this is a cautionary tale rather than a loss.

He asked Claude to fix page numbers. It deleted a year of his lecture notes.

Before going to lunch, William Baude, a law professor at the University of Chicago, asked Anthropic's chatbot Claude to update the page numbers in a set of his old constitutional law lecture notes.

When he came back, the syllabus for the current academic year and the master folders of his 2023 class notes had been deleted.

What was and was not asked

This is the part that matters, and Baude was explicit about it afterwards. He did not ask Claude to organise, restructure or tidy anything. Updating page numbers in one set of old notes was the entire instruction.

Claude did find an error in one page number. The files were deleted before any change to the notes was made.

Its own message, as reported, acknowledged that it had mistakenly removed the syllabus file and the master folders — and added that the files had not yet been recovered.

Update the page numbers
That was the whole instruction. What came back was a deleted syllabus and the master folders of a year of class notes. Graphic: Tech BD.

How it ended

Baude got everything back through Dropbox's file recovery. Claude had offered to check whether Dropbox recovery was possible and to attempt the restore itself.

He posted about it on X so that others would be warned, writing that with Dropbox's help he had recovered all the files.

So nothing was permanently lost. That is worth saying plainly, and it is also the reason to pay attention rather than relax: the recovery came from a service with versioned backups, not from anything in the tool that caused the problem.

The gap this exposes

An assistant that can read your files can only be useful if it can also write to them. The moment it can write, it can delete — and a chatbot has no equivalent of the pause a person takes before removing a folder they did not create.

What is missing is not intelligence. It is the ordinary engineering around destructive operations: a confirmation step for deletion, a scope limit that prevents touching anything outside the files named, and an undo that belongs to the tool rather than to the cloud provider underneath it.

Note too what the article does not contain, because the absence is itself information: there is no statement from Anthropic, no explanation of why the deletion happened, and no indication of which version of Claude was involved.

What to do about it

The practical rules are unglamorous and they work. Give a file-capable assistant access to a copy, not the original. Keep the authoritative version somewhere with real version history — Dropbox, Google Drive, OneDrive or a git repository all qualify. And treat any instruction that sounds narrow as one that may be executed broadly.

For readers here that last point carries furthest. A great deal of Bangladeshi academic and office work lives in a single folder on a single laptop, with no version history at all. In that setup, this story ends differently.

A chatbot and an agent are not the same product

Worth separating, because the names have blurred. A chatbot answers in a window and cannot touch anything. An agent has been granted access to your files, and the moment you grant it, every instruction becomes an action with consequences outside the conversation.

That permission is the user's to give, which is the uncomfortable part. Nobody tricked Baude. He connected a capable tool to a real folder, as the product invites you to, and it did something he did not ask for.

Source: Prothom Alo

Written by

Tech BD

Tech BD is an independent technology publication based in Dhaka, published in English and Bangla. Articles appear under the masthead rather than under individual bylines; corrections and source questions reach the editor at info@tech-bd.com.